You are buying live plants online during cold weather. It is your responsibility to determine if a heat pack is needed. You can find them in our shop, to add to your order. We will continue to ship all items priority 2-3 days. We are not responsible, should a plant arrive in poor condition, due to cold weather. This is a RISK that you are choosing to take during these months. We have had great success in years past, as do many online plant shops, however, there is always that risk. You are AGREEING to these terms, when you make a purchase from our shop.